It is RBC, i kept getting called from the number. It would beep and hang up, or there would just be no sound from that end of the line. I bacame rather irritated, so I looked up the number on a crisscross, found it was RBC. So I called them back on the same number. It was RBC i was a few days late on a visa payment. I let them know that their calls are not leaving any messages, and kept calling my phone leaving no info. At that point I explained how %$%$%@#!# irritating that was, and they should get their sh^% together.
"This message is for ____ ____. I'm calling from the Royal Bank, please return the call at 1-855-560-14, in regard to an important banking matter. Thank you."
This doesn't sound legitimate, so I did not return the call.
The caller did say she was from Royal bank looking for a person no longer living with us. I believe a bill collector for sure. No offer of other info provided.
If it is the Royal Bank, why are they contacting non-customers? As well, my bank knows I do not answer 800 numbers, as I have made them fully aware of this policy of mine. In fact, I have stated that a local number, or email would get much better response from me, a long time customer. Most of my communication with my bank is through my email account. I find this convenient for both myself and my financial institution.
This number called me 5 times in 2 days. I couldn't answer even if I wanted to, my cell is broken. So I called the number on my landline, and I got ahold of someone claiming to be from RBC Collections, but the directory only has "contact someone for products, contact someone for other product information, blah blah blah". Although it sounds legit, I asked them why they were calling my number, I gave the lady my cell number, she said I wasn't on file. Of course I'm not, I don't do banking with RBC wse! She then asked for my name... I only gave her a first name, said I wouldn't give my last name and she asked for an account number... I dunno, I've never had a bank randomly call me like that. They are either trying to sell s*** or it is a scam because they have no reason to contact non-custumers for collections. I wouldn't give out any info to these people. Banks should know better....
I have been getting calls no message, I do not answer unkown caller, calls start as early as 8 am my time, 5 times in one day is a bit much. If it is RBC why do they not leave a message, or use another line that indicates that the call is from RBC collection.
Nothing is wrong with "those" people ryan! If it is indeed rbc, why won't they leave a message or send a letter?????? Instead, they keep calling and calling and calling but never get an answer here!
As I mentioned earlier, I phoned rbc and asked if it was one of their numbers???\ That's a big NO!
This is a legitimate RBC Visa number (although it is probably a call center subcontracted to RBC to make these calls). They use an auto-dialer which is why they don't leave messages. They also do not leave personal financial information (such as "you are behind on your Visa bill!") on answering machines.
People who are going to rip Visa off are not going to leave their actual phone number, which is probably why some of you non-customers have received calls.
Read more here what this is about.